Returns & Warranty Policy
At Fliteboard™, we stand behind the engineering of our eFoils. If you are not completely satisfied with your purchase, you may return your unused equipment within 14 days of delivery in its original packaging.
Initiate Your Request
Contact our customer support team or your local authorized Flite Partner to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack your Fliteboard, eFoil, and battery in their original protective travel cases and shipping crates to ensure safe transit.
Scheduled Collection
Once your return is approved, we will coordinate a specialized courier service to collect the shipment from your location.
Inspection and Refund
Upon arrival at our service center, our technicians will inspect the hardware for any signs of use or damage before processing your full refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing